Frequently Asked Questions - weight loss clinic

Downscale is an online weight loss clinic that offers evidence-based, medical weight loss solutions designed to help you achieve your goals safely and affordably.We specialise in telehealth services that bring expert care to you, wherever you are.

At Downscale, we focus on personalised weight loss treatments tailored to your individual needs, ensuring that you receive the most effective care for your health and wellness. Unlike generic, volume-driven weight loss programs, we offer a holistic approach that incorporates medical weight loss, including medication options when appropriate, to ensure the best possible results.

Created by experienced practitioners Mel and Justin (recently Clinical Directors at My Weight Loss Clinic) Downscale provides a compassionate, collaborative approach to weight loss, with a focus on long-term success and sustainable results. Whether you’re looking for weight loss medication, advice on nutrition and exercise, or a comprehensive treatment plan, Downscale is here to support you every step of the way.

Simply book your initial appointment (bulk billed) and we will cover your background, medications, weight struggles, social circumstances, and safety to prescribe an effective treatment. We take time to get to know you and customise a plan that suits your needs.

Prescriptions are sent via e-script to your phone, which can be used at any pharmacy across Australia.

We recommend monthly check-ins to begin with, as evidence shows that regular follow-ups are key to safe and effective weight loss..

In most cases, yes. Both Mel and Justin collectively have over 15 years experience in this field, and have successfully helped thousands of patients through another large weight loss clinic and general practice.

Yes, we treat children aged 12 and over, ensuring they receive age-appropriate, safe treatment.

Yes, we can check necessary pathology if needed to ensure your treatment is safe and effective. We can send a pathology request form via email for your convenience. We can also check My Health Record if you have had pathology collected elsewhere and discuss your results, and tailor appropriate treatment if needed. 

Nope! We started this clinic to provide affordable, effective, and ethical care, with no hidden costs or surprises.

A Nurse Practitioner (NP) is an advanced practice nurse with the authority to diagnose, prescribe, and manage treatment plans. NPs work collaboratively with all health professionals but are independent in their own right, providing high-quality, patient-centred care.

For a detailed explanation of Nurse Practitioners (NPs), please visit the Australian College of Nurse Practitioners (ACNP) website at ACNP Nurse Practitioner Info.

At Downscale, we prioritise evidence-based treatments tailored to your individual needs. Our approach is grounded in the four pillars of obesity management, which include Nutrition Therapy, Behavioural Modification, Physical Activity, and Medical Interventions. This comprehensive framework, as outlined by the World Obesity Federation and various training programmes, guides our treatment strategies, ensuring they are holistic and person-centred.

While we cannot list specific treatments here, it's important to note that we adhere to the current hierarchy of evidence in our prescribing practices, which is freely available for consultation. Our treatment recommendations are backed by robust global research, affirming their efficacy and safety in managing weight.

We aim to provide care that is not just effective but also ethical, steering clear of the volume-driven models prevalent in the industry. At Downscale, you are at the heart of your treatment journey, and we collaborate with you every step of the way.